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Core Principles

Commitment to Excellence

We deliver programs and services that uphold the highest professional standards. We focus our resources to remain mission-driven. We embrace change, innovation and creativity, and strive to be leaders in our field, contributing to knowledge and solutions for those we serve. We embody the principles of a learning organization: constant improvement is essential to our success.

Quality Customer Service

Our mission and our customers deserve our best, and we deliver superior quality in all that we do. We provide both our external and internal customers with seamless services that are worthy, vigorous, resourceful, courteous, and reliable.

Integrity

Our work is based on mutual trust and respect for those we serve and with whom we work. We convey honest, ethical and principled behaviors: we keep our promises and maintain our credibility.

Leadership at all Levels

Our life-long learning culture nurtures individual growth and professional development, and provides employees with opportunities to take responsibility, use their talents and strengths, and develop to their fullest potential.

Collaboration

We recognize the interdependence of everyone who works here and treat each other as colleagues and partners in serving JEVS' customers. We demonstrate the willingness to contribute information, energy, access and resources to each other. We foster a positive, interactive environment that harnesses the energy of a diverse workforce and community. We seek mutually beneficial relationships with external partners to achieve common goals.

These core principles were established in January 2002.