Programs Employer Services About Support JEVS

IT Pre-Apprenticeship

IT Pre-Apprenticeship is a 21-week training program for young adults ages 18-24 in the city of Philadelphia interested in the world of IT and office technology. Depending on aptitude and interest, participants study for CompTIA certification and/or certification as a Microsoft Office Specialist. Participants can expect to gain skills in PC troubleshooting & repair, installing & configuring Windows operating systems, supporting small networks, and office technology basics such as emailing, word processing, and data entry.

Support with upskilling in basic math, resume writing, and interview skills are also woven into the program. Participants are eligible for monthly SEPTA passes as long as they maintain regular attendance and earn gift cards and other incentives as they earn industry-recognized credentials. Successful graduates are able to access careers in PC Customer Support Specialist, Help Desk Technician, Tier 1 IT Support Specialist, and general customer service.

The first week of class, students participate in orientation and then begin a 16-week training phase during which they prepare for CompTIA & Microsoft Office testing. The training phase is preparation for the internship phase when participants are matched with one of JEVS’ IT employers and paid to earn hands-on work experience in the job force.


  • 18-24 years old
  • Live in a qualifying neighborhood
  • High school graduate or completion of GED
  • Unemployed, underemployed, parenting, former or current participation in the foster care system, and/or ESL
  • Possess a 9th grade or higher reading level and an 8th grade or higher math level
  • Interest in IT and office technology



No cost to participants


2770 Red Lion Rd
Philadelphia, PA 19114


Monday – Friday
8:30am – 2:55pm


TEL: (215) 728-4212

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