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Programs JEVS Care at Home About Support JEVS

A JEVS Center for New Americans (CNA) Story: Belona M.

In 2024, Belona M. arrived in the United States with her young family. She faced many challenges, including adjusting to a new country, learning English, and caring for her children. Belona M. was referred to JEVS Center for New Americans (CNA) for employment and training support.

Through our program, she received case management, ESL classes, and ongoing guidance. After working hard to prepare for the job market, she was ready to take her next step. Only a few months after giving birth, she interviewed at a local company. She impressed the employer, and they hired her for a full-time position with good pay and benefits.

She often shares her gratitude for the support she received, especially for the help provided in her own language and for the encouragement that kept her moving forward. Her success is one of many examples of how determination, paired with the right support, can help someone overcome barriers and build a new, independent life.

Click here to learn more about JEVS Center for New Americans.

A JEVS Center for New Americans (CNA) Story: Roman S.

In 2022, Roman S. came to the United States with his family to begin a new life. He had just graduated from high school and had no work experience. Even though everything was unfamiliar, he knew he needed to take steps to build his future. He reached out to JEVS for help, showing courage and determination.

With our support, he got an interview at a factory. During the meeting, he paid close attention, asked good questions, and showed that he was ready to learn. The company decided to give him a chance, and he quickly proved himself through hard work and responsibility.

At the same time, he worked on improving his English, earned his driver’s license, and became more independent. Today, he continues to do well at his job. His story shows how determination and support can help someone succeed, even when starting over in a new country.

Celebrating DSP Recognition Week: A Conversation with Joseph

Direct Support Professionals (DSPs) play a critical role in providing whole life support for individuals with disabilities. During DSP Recognition Week, we honor the dedication, compassion, and hard work of DSPs like Joseph, who works with JEVS Community Living and Home Supports in the Philadelphia area.

Please tell us a bit about yourself.

I’ve been a DSP for three years. I was new to the field and came into it looking for a change of career after 14 years in HVAC. I’ve always liked to give back and help others, so I wanted to see where I could help people on the daily. I struck out on faith and fell in love with this job. I love what I do—the work we put in and the progress we see has truly been amazing.

Tell us about the career path that led you to be a DSP.

I started after 2023 as a floater DSP, assisting at different residential houses. A senior director asked me to come on full time because I had a good rapport, and we’ve been building since then. I was new to this field and kept learning every day. I moved up because I’m good at connecting and bonding, and I use what I learn in life to help the people I support. Now I’m a team lead. I don’t see this as just a work atmosphere—it’s more like a family.

Please tell us what you find to be the most rewarding about your work and why.

I get joy from seeing the progress people make. I started with one consumer who was really closed off—wouldn’t interact with staff or family. We worked with his mom and his therapist, set daily goals, and now he’s completely a different person. He’s able to talk with people, has a job, and uses what he’s learned in the house in the real world. It’s not always easy, but when you see the end results, it’s all worth it.

I love the one-on-one work, being able to help someone build their strengths, and seeing the work we put in pay off. I feel like I’m here to provide support, not just cleaning or cooking, but working on skills they can use in life. I love building that family atmosphere, making it feel as much like home as possible, doing things like shooting hoops, taking dinner walks, caring for their dog*, or having movie days. Watching the people I support grow and become more independent—that’s why I love my job.

*Joseph supported his clients in volunteering at animal shelters and requested approval for them to get a pet after seeing how much they enjoyed caring for animals. Now he empowers them to walk, feed, and care for their dog. It’s one of the ways he has helped them be active participants in creating a home and a place of belonging.

Can you tell us about a client or person you’ve encountered in your work who has inspired you? How were they inspiring?

One who works at a local store has been inspiring. Supporting another in reading and building skills shows how much progress someone can make when you build around their interests and incorporate goals into what they love. It’s amazing to see them get out in the community, volunteer, or just enjoy everyday things. That growth inspires me—it shows that patience and building relationships really work.

What advice do you have for someone who is considering becoming a DSP?

You have to be open to relationship building and have patience. Dive into getting to know the individual. Don’t just read the notes on paper—get to know the person for yourself. You have to be open-minded and willing to work as part of a team. Be solution-based and stay focused on the purpose—we’re here for them to make life as fulfilling as possible. This is not babysitting—they can feel when someone is genuinely there for them. Treat them as a human being.

Start building trust, give them the tools to succeed, and involve them in decisions. Everyone’s different—one person might be older, another younger; one might have family support, another none at all. You have to be willing to put in the work and be invested. You can’t see this as a job; you have to come in ready to help someone grow. Keep moving toward the goal, tackle one problem at a time, and celebrate the progress along the way.

I never see myself doing anything else. I love the one-on-one work, the relationships, and the growth I get to witness every day. This is my calling.

Learn more about being a DSP.

Interested in making a difference like Joseph? Learn more about the responsibilities and rewards of working as a DSP.

Celebrating JEVS Diversion & Re-entry Program Graduates

We are proud to celebrate the graduation of nine students from The Choice Is Yours (TCY), a JEVS Diversion and Re-entry program. Each graduate has shown resilience, commitment, and growth.

About TCY

JEVS Diversion and Re-entry programs help participants gain independence and make positive life changes. The program is for people charged with their first nonviolent drug-related offense who might otherwise face time in prison. Instead of incarceration, participants receive mentoring to continue their education, plan for a career, and take part in community service. Those who complete the program may have their criminal records cleared, opening doors to new opportunities and reducing the risk of future legal challenges.

Honoring Our Supporters

This program would not be possible without the Honorable Judge Charles Hayden and Leonard Ross. Their leadership and advocacy have helped participants thrive. They received plaques recognizing their long-term support of TCY and its participants.

From left, Leonard Ross, Nigel Bowie, and the Honorable Judge Charles Hayden.

Recognizing Our Staff

Behind every graduate is a team of caring, committed staff. We are grateful for their guidance, mentorship, and support.

We were especially proud to see their work highlighted by the community—KYW Newsradio spoke with two JEVS staff members about the program and its success. Click here to listen.

Acknowledging Our Graduates

Each of our nine graduates has worked hard to earn their high school diplomas, overcoming many challenges along the way. From academic achievements to gaining job skills and life skills, their accomplishments show what is possible when people receive support and opportunities.

Their success also reflects the leadership of Nigel Bowie, Executive Director of Diversion and Re-entry Services, and the dedication of Dr. Alberta Lloyd, a longtime instructor whose guidance has made a lasting impact on so many students.

Looking Ahead

Graduation is an important milestone that opens doors to further education and career opportunities. With the support of TCY, graduates can continue gaining independence and building a more secure future.

Click here to learn more about JEVS Diversion and Re-entry programs and services.

JEVS Volunteers Pack 250 Backpacks for Students

JEVS Volunteers came together for a back-to-school service project, packing 250 backpacks filled with essential supplies for the children of JEVS participants. These backpacks will help students start the school year prepared and confident—something every child deserves.

Attendees enjoyed light refreshments and a chance to learn more about JEVS, including a screening of our new Grow with JEVS video. Then, with music and great energy, the group rolled up their sleeves and got to work assembling the backpacks.

A special thank you to volunteers from Comcast, Children’s Village, Rivers Casino, Welcoming Center, Cooper Health, AmeriHealth Caritas, African Family Health Organization, Campbell’s, Janney Montgomery Scott, and PA CareerLink®, whose teams helped pack the backpacks.

We are grateful to everyone who volunteered their time, including one of our board members. Thanks to their efforts, 250 students will walk into classrooms this fall ready to learn and thrive.

Ranee Shipley, Volunteer Manager shared, “these events are a great way for folks from the community to learn about JEVS programs, meet with other members of the community and give back at the same time. We are grateful for everyone who volunteered their time to help us pack these backpacks for the children of the individuals and families we serve.”

Want to get involved? Be sure to join the JEVS mailing list to get more details about other upcoming events!

JEVS Human Services Independence Network Celebrates Opening of Collingswood Clubhouse for Program Members: A New Inclusive Space for Young Adults with Disabilities

JEVS Human Services (JEVS) proudly announces the opening of the JEVS Independence Network Clubhouse, a welcoming, community-centered space for young adults with disabilities who are members of the Independence Network program in Collingswood. The clubhouse officially opened its doors in July, marking a major milestone in the program’s mission to promote independence, inclusion, and connection.

A Vibrant Community Hub

Located in the rear of the Haddon Connection—a local craft store that offers DIY food and craft kits, as well as “make-and-take” projects for people of all ages and abilities—the clubhouse serves as a vibrant hub for social gatherings, personal development, and educational activities for program members.

“The opening of this clubhouse marks a significant moment for JEVS and the community,” said Cynthia F. Figueroa, President and CEO of JEVS Human Services. “It provides a central, welcoming place where Independence Network members can connect, grow, and feel a strong sense of belonging. This space is about fostering independence and celebrating the contributions of all our members within the broader Collingswood community. We are proud to offer this vital resource and grateful for the partnerships and investments that made it possible.”

It’s both special and meaningful to have such a unique and inclusive community space here in Collingswood. As a parent, it’s important for our kids to see all of life’s possibilities, even into adulthood. We’re incredibly fortunate to have this space, this business, and this community,” said Collingswood Mayor Daniela Solano-Ward.

A Shared Vision

Since its launch in August 2018, the JEVS Independence Network in Collingswood has grown to support 36 program members, with an additional 10 individuals in transitional services. The building that houses the Haddon Connection and the new clubhouse was purchased and renovated by Keri Pastore and Paul Salvatore, whose dedication to the Independence Network stems from being among the program’s earliest supporters. Pastore is also a parent of one of the first program members. 

“This space was designed with the JEVS Independence Network in mind,” said Pastore. “We wanted to create something that would not only benefit its members but also contribute to a more inclusive and welcoming Collingswood for all.”

Thank You to Our Supporters and Community Partners

The funding for the clubhouse reflects the broader commitment of families, community partners, and public support systems. It is supported by private fees, generous donations, and public funding, including Medicaid, which plays a critical role in sustaining programs like the Independence Network.

JEVS is immensely grateful for the parents and members of the program, whose partnership and contributions have been central to its growth and success, as well as the Collingswood community, which has embraced the program since its founding. Local businesses, employers, and civic leaders have demonstrated the value of inclusion by actively supporting and engaging with members of the Independence Network.

Spotlight on Ava O.: Franklin C. Ash Intern for JEVS Care at Home

The JEVS Franklin C. Ash Internship Program gives students professional experience in the nonprofit sector.

This summer, Ava O., a Public Health major at Temple University, is interning at JEVS Care at Home, focusing on community health.

What made you want to do an internship at JEVS? 

I was drawn to the internship opportunity at JEVS because of my interest in nonprofit work and its impact on communities. I was particularly inspired by JEVS’ strong emphasis on career development, personalized goal setting for students, and community outreach. Seeing the organization’s strong dedication to helping individuals reach their full potential has made me even more excited about contributing to that mission.

What has been the most exciting part of your internship?  

The most exciting part of my experience has been connecting with clients while closing care gaps to maintain or improve their overall health. I have also analyzed hospitalization trends to determine how to better help clients and individuals in the Greater Philadelphia area.  

What do you hope to learn or do while you’re here?

I’m most excited to learn about ways to reduce client hospitalizations, understand the underlying causes of rehospitalization, and improve communication techniques with clients.  

Spotlight on Anna C.: Franklin C. Ash Intern for Work Ready

At JEVS Human Services (JEVS), the Franklin C. Ash Internship program provides an opportunity for driven students to gain professional experience in the nonprofit sector.

JEVS Work Ready team welcomes Anna C., a student at Penn State University, where she is majoring in Human Resources.

What made you want to do an internship at JEVS?

I wanted to intern at JEVS to gain experience in the nonprofit world and be part of an organization making a real impact. I was drawn to the opportunity to help people find employment. Being able to support individuals on their journey toward self-sufficiency and career success is very rewarding. This experience has deepened my passion for working in human services and workforce development.

What has been the most exciting part of your internship?

The most exciting part of my internship is researching job openings and matching them with clients based on their resumes. I love being able to dig into different roles and identify a great fit for each person. It’s meaningful to know that the work I’m doing is helping someone land a job and move forward in their career.

What do you hope to learn or do while you’re here?

While I’m at JEVS, I’m working to sharpen my research and data analysis skills. I want to gain more experience in gathering information, spotting patterns, and using data to inform decisions for clients. The Franklin Ash Internship Program is a perfect opportunity for me to build those skills in a real-world setting and see how they can make a difference in the work we do.

Spotlight on Jude S.: Franklin C. Ash Intern for C2L Data Compliance

At JEVS Human Services (JEVS), the Franklin C. Ash Internship Program gives students a chance to get real-world experience working in the nonprofit world.

This summer, Jude, a student at Trinity College, joined the program. He is studying Economics and Urban Studies. Jude chose JEVS because he wanted to do work that helps others and makes a difference in the community. During his internship, he supports the Data and Evaluation Team and takes part in weekly sessions to build his career skills and learn more about working in a professional setting.

What made you want to do an internship at JEVS?

I chose to intern at JEVS because I wanted to work at an organization where I could make a real difference. Not only do I help my team, but I also contribute to efforts for the greater community. The combination of hands-on experience in the workplace and weekly professional development offered by the Ash Internship is an invaluable experience for someone looking to start up their career.

What has been the most exciting part of your internship?

From the beginning, the Data and Evaluation Team has allowed me to support members of the data team in a meaningful way. I’ve helped to complete a Quality Review of C2L student applications, compile and analyze results from the Employee Wellbeing Survey for JEVS senior leadership, and help with the Employee Resource Group fair. A highlight from my experience was helping C2L youth fill out their tax documents at their in-person training sessions. I was able to apply my skills to help connect kids to JEVS programs.

What do you hope to learn or do while you’re here?

My main goal for this internship has been to get familiar and comfortable with the office environment and meet other professionals in the field. The Ash Internship has allowed me to achieve both goals. Through my contributions within the JEVS Data team and the multiple informational interviews with professionals in other fields that interest me, I feel much more confident in the direction my career is going because of JEVS and the Ash Internship.

Spotlight on Terri J.: Franklin Ash Intern for The Choice is Yours (TCY)

By Maggie C.

At JEVS Human Services (JEVS), the Franklin C. Ash Internship program provides an opportunity for driven students to gain professional experience in the nonprofit sector.

The Choice is Yours (TCY) team welcomes Terri J., a student at Saint Joseph’s University, where she is majoring in Criminal Justice.

What made you want to do an internship at JEVS?

I wanted to intern at JEVS because I’ve had a passion for social justice and advocacy since high school. JEVS offers a wide range of services to the community, and I wanted to be a part of that. My internship placement at The Choice is Yours has given me a new outlook on the criminal justice system. I’ve seen that diversion and re-entry services give people a deserved second chance to rebuild their lives. The Franklin Ash Internship program also gives me professional growth opportunities through various career workshops and service projects.

What has been the most exciting part of your internship?

The most exciting part of my internship is attending court at the Philadelphia Criminal Justice Center. It’s amazing to hear about the progress of participants within the TCY program. Also, these court visits have helped me to better understand judicial processes and how diversion programs reduce recidivism.

What do you hope to learn or do while you’re here?

I hope to learn more about various components of the criminal justice system and gain a better understanding of how societal issues contribute to crime. Additionally, I want to contribute to recidivism efforts in the Greater Philadelphia area.

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