Programs JEVS Care at Home About Support JEVS

Work Ready Graduates Celebrate Career Training and Educational Milestones

Every graduation marks the end of one journey and the beginning of another. This year, 45 participants in JEVS Human Services’ Work Ready program celebrated an important milestone as they completed educational and career training programs designed to prepare them for meaningful employment and long-term success.

Earning Credentials for the Future

The graduates earned credentials through partnerships with organizations that provide opportunities for participants to achieve their academic and career goals. These partners include Beyond Literacy, Penn Foster, CareBridge Academy, and JEVS EduConnect.

Partner Program Graduates
Beyond Literacy Commonwealth Secondary School Diploma 2
Penn Foster High School Diploma 26
CareBridge Academy Certified Nursing Assistant Training 3
JEVS EduConnect Clinical Medical Assistant Training 14

Together, these accomplishments represent more than certificates and diplomas; they reflect perseverance, determination, and a commitment to building brighter futures. During the celebration, JEVS leaders congratulated graduates and encouraged them to continue striving toward their goals.

Looking Beyond Graduation

The ceremony’s keynote speakers challenged graduates to think beyond the credentials they received that day and focus on the opportunities ahead.

JEVS Human Services President & CEO Cynthia Figueroa reminded graduates that while commencement marks an important milestone, it is only one moment in a much larger journey.
“Today is just a moment, but the future is yours.”

Building on that message, Luis Gonzalez, Vice President of Workforce Development, encouraged graduates to keep growing long after they leave the classroom. “We encourage every graduate to continue learning, setting goals, and believing in themselves,” he said. Remember that graduation is not the finish line; it’s the beginning of the next chapter.”

Dr. Alberta Lloyd challenged graduates to recognize the effort it took to reach this point and to carry that same commitment forward. “Today we are here to celebrate your dedication to success. Take this success and build on it. Take pride in everything that you do, not just the big things but the small things too.”

While each speaker offered a different perspective, their messages shared a common thread: success is built over time through hard work, continuous learning, and the confidence to keep moving forward.

Building Pathways to Employment

The Work Ready program equips participants with the education, training, and support needed to pursue employment, continue their education, and build lasting careers. Through strong partnerships and personalized services, JEVS Human Services helps individuals overcome barriers and gain the skills and confidence needed to thrive.

Congratulations, Graduates!

Your hard work, resilience, and determination have brought you to this milestone, and we look forward to seeing all that you accomplish in the chapters ahead.

Ready to take the next step toward a rewarding career? Learn how the JEVS Human Services Work Ready program can help you build the skills, confidence, and credentials to achieve your goals.

Accessibility at Work: Building Inclusive Workplaces Where Everyone Can Thrive

By Souleymane Fall

Some events leave you informed. Others leave you inspired. The Accessibility at Work Summit, hosted by the Delaware Society for Human Resource Management (SHRM), did both. It was an honor to join so many passionate leaders, advocates, and practitioners who are committed to creating workplaces where every person has the opportunity to succeed, contribute, and belong.

Throughout the day, one message resonated deeply: accessibility is not simply about compliance, policies, or accommodations. It is about people. It is about the talented employee who finally receives the support they need to thrive. It is about the job seeker who is given an opportunity instead of being overlooked. It is about creating workplaces where individuals are recognized for their abilities, potential, and contributions—not limited by barriers that can and should be removed.

Accessibility is one of the most powerful expressions of inclusion. When organizations intentionally create accessible environments, they send a clear message: You matter. You belong. Your talents are valued here.

The conversations at the summit reinforced something I have witnessed throughout my work in disability employment: when we invest in accessibility, everyone benefits. Teams become stronger. Innovation grows. Cultures become more compassionate. Organizations become better places to work.

What inspired me most was hearing leaders share their commitment to moving beyond minimum requirements and embracing accessibility as a core value. The most inclusive organizations do not ask, “What do we have to do?” They ask, “What can we do to ensure every individual can reach their full potential?”

As our workforce continues to evolve, accessibility must remain at the center of how we think about talent, leadership, and opportunity.

After all, disability is part of the human experience. At some point in our lives, many of us will experience a disability ourselves or support someone we love who does. Creating accessible workplaces is not about helping a few people; it is about building a future that works for all of us.

I am grateful to SHRM Delaware for bringing together voices that are helping drive meaningful change and for creating a space where important conversations can lead to action.

The journey toward inclusion continues, but events like this remind us that progress happens when people come together with a shared purpose. Together, we can build workplaces where barriers become bridges, differences become strengths, and every individual has the opportunity to thrive.

Because accessibility is not just about opening doors; it is about ensuring everyone can walk through them with dignity, confidence, and the opportunity to succeed.

Thank you, SHRM Delaware, for your leadership and commitment to advancing disability inclusion and accessibility in the workplace. The impact of this work extends far beyond our organizations—it strengthens families, communities, and lives.

 

Passionate About Inclusion?
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PWDA 2026 Conference Recap: The Role of Diversion and Re-entry in Workforce Development

As the Program Assistant for the Diversion & Reentry Division at JEVS Human Services, Nazaaha Epps attended the Pennsylvania Workforce Development Conference, where she gained valuable insight into innovative approaches supporting individuals involved in diversion and reentry services. The experience also provided an opportunity to connect with professionals across the field and strengthen collaborative learning within workforce development. 

One of the most impactful sessions she attended was the Reentry Navigator Simulation, which offered participants firsthand perspective on the real-life challenges individuals often face after involvement with the justice system. The simulation illustrated the many barriers that can impact successful reentry and long-term stability. Participants experience the challenges of obtaining identification documents, accessing essential resources, and navigating complex systems with limited time and support, 

This experience reinforced Nazaaha’s commitment to the work of the Diversion & Reentry Division. It also deepened her understanding of the importance of compassionate guidance, meaningful support, and strong community connections in helping individuals move forward with confidence and opportunity. 

At JEVS Diversion & Reentry, the team believes every person who walks through their doors is family. They strive to create a supportive environment where individuals feel seen, valued, and empowered throughout every step of their journey. 

To learn more about Diversion & Reentry services and how JEVS supports individuals on their path forward, visit:
Diversion & Reentry Program 

Justina Green on Building Confidence and Career Readiness

A strong interview can change everything. This National Volunteer Month, we are proud to recognize Justina Green, whose volunteer work helps JEVS participants build the confidence and skills to succeed.

Justina began volunteering with JEVS after seeing firsthand the power of community-based work. Wanting to make a deeper impact, she reached out in 2021 to explore how she could use her professional skills to support participants and she quickly became a valued part of our volunteer community. Using her background in Human Resources, Justina leads mock interview sessions for youth across multiple programs, including Independence Network. These sessions give participants a safe and supportive space to practice, learn, and grow.

“The mock interviews are so helpful because you don’t know what you don’t know,” Justina shared. “Interviewing today is not what it was five years ago, it keeps changing.” Through her guidance, participants gain confidence, improve their communication skills, and better understand what employers are looking for.

Justina’s impact goes beyond individual sessions. She has helped expand opportunities for participants by connecting additional volunteers and even bringing in groups to support mock interview events. Her enthusiasm and commitment help create an environment where young people feel encouraged and prepared to take their next steps.

For Justina, volunteering is about more than giving time; it’s about growth. “We grow as we give,” she says. “Whether you’re a student or a professional, volunteering makes you better.” Her holistic approach reflects a belief that supporting others ultimately strengthens the entire community. She also encourages others to get involved in any way they can. Whether it is offering professional skills, mentoring, or simply showing up, every contribution matters. Even small efforts, like recognizing volunteers or sharing their work, can inspire others to take part.

Justina’s energy, compassion, and dedication make a lasting impact on our participants. We are grateful for the time she invests in preparing our youth for success and proud to celebrate her as part of the JEVS community.

Interested in making an impact? Join our community of volunteers and help JEVS participants build the skills and confidence they need to succeed. Learn more about volunteer opportunities by contacting us: https://www.jevshumanservices.org/contact/

Helping Others find the Right Path Forward: Ben Marquez on Being a Volunteer

This National Volunteer Month, we are proud to recognize Ben Marquez, Regional Vice President at The Tustin Group, a leading HVAC company. As a dedicated JEVS volunteer, he uses his lived experience and professional expertise to inspire and guide participants at OTC.

Ben first connected with JEVS about five years ago and quickly saw the value of the program. “OTC is a resource,” he shared. “It helps people overcome barriers and find direction.” Since then, he has become actively involved in mock interviews and mentoring, helping participants prepare for real-world opportunities.

What makes Ben’s approach especially impactful is his ability to relate. Growing up in Brooklyn in the 1970s, he faced significant challenges and describes himself as a “troubled young man.” After earning his GED and pursuing a trade, he gained firsthand insight into how difficult it can be to find the right path.

“I’m someone they can see as an example,” he said. “I’ve been there; I was that person.” His story resonates deeply with participants, showing them that a different future is possible with the right choices and support.

During mock interviews, Ben focuses on helping participants build confidence while also preparing them for professional environments. He emphasizes the importance of presentation and communication, including the ability to “code switch” when needed.

“You’re not turning away from who you are,” Ben explains. “But if you want your foot in the door, you have to know how to present yourself.” His guidance helps participants understand how to navigate professional spaces while staying true to themselves.

Ben also brings a unique perspective from working in the trades. He often shares how choosing trade school was one of the best decisions he ever made, providing him with stability, growth, and a better quality of life. Today, he continues to give back by helping others see similar opportunities.

His involvement has extended beyond volunteering. Ben has even hired participants from OTC, reinforcing his commitment to creating real pathways to employment. He believes strongly in developing talent early and working with programs like OTC to help individuals grow into future professionals.

Through his honesty, mentorship, and dedication, Ben creates meaningful connections with participants and leaves a lasting impression. His work reflects the heart of JEVS’ mission, supporting individuals, building pathways, and strengthening communities.

Interested in making an impact? Join our community of volunteers and help JEVS participants build the skills and confidence they need to succeed. Learn more about volunteer opportunities by contacting JEVS.

 

National Volunteer Month: Celebrating the Impact of JEVS Volunteers

This National Volunteer Month, we are proud to recognize the volunteers who help prepare JEVS participants for success. Through mock interviews across programs like Orleans Technical College and Independence Network, volunteers like Justina Green, Mike Lacouture, and Ben Marquez provide real-world practice, build confidence, and help participants develop the skills needed to enter today’s workforce.

Helping Participants Build Confidence

Headshot of Justina GreenMeet Justina Green, who uses her HR expertise to guide participants through today’s evolving interview process. She helps them build confidence and reminds us that “you don’t know what you don’t know,” creating space for growth and learning.

Helping Students Find their Voices

Headshot of Mike LacoutureMeet Mike Lacouture, who brings energy and connection to every session. He encourages participants to let their personality shine, emphasizing that interviews are not just about answering questions, but about finding the right fit.

Helping Others Find the Right Path Forward

Headshot of Ben MarquezMeet Ben Marquez, who shares his lived experience to inspire others. By connecting with participants on a personal level, he shows them what’s possible and reinforces the importance of presenting themselves confidently while staying true to who they are.

Each brings a unique perspective like professional expertise, personal experience, and a shared commitment to giving back. Whether it is guiding participants through modern interview expectations, helping them find their voice, or connecting through lived experience, their impact is immediate and lasting.

Beyond skill-building, they create space for growth, encouragement, and connection. Many participants experience their first “aha moment” during these sessions, realizing their potential and feeling prepared to take the next step. Volunteers often say they gain just as much as they give. By showing up and investing in others, they help strengthen not only individual futures, but the entire community.

We are grateful for Justina, Mike, Ben and all JEVS volunteers who continue to make a difference every day.

Interested in making an impact? Join our community of volunteers and help JEVS participants build the skills and confidence they need to succeed. Contact us to learn more about volunteer opportunities.

JEVS Influencers Bring Community and Compassion Together

On April 8, JEVS was filled with laughter, conversation, and an incredible spirit of generosity as our amazing JEVS Influencers came together for a special evening of connection and giving back. 

One of the highlights of the evening was assembling toiletry kits for JEVS participants. Each kit was thoughtfully packed with essential personal care items to provide comfort, dignity, and support to individuals on their journey toward stability and success. Small acts of kindness like these can have a powerful ripple effect, offering encouragement and hope when it’s needed most. 

Our JEVS Influencers are more than supporters; they are passionate advocates who help share our mission, strengthen our community, and inspire others to get involved. Their enthusiasm and dedication were on full display as they worked side by side to prepare these kits, knowing each one would make a meaningful difference. 

We are deeply grateful to every JEVS Influencer who joined us and contributed their time, energy, and generosity. Your commitment continues to make a lasting impact on the lives of our participants and strengthens the sense of community that makes JEVS so special. 

Inspired by this impact? Join us in making a difference. Whether you volunteer your time, become a JEVS Influencer, or support our programs through a donation, your involvement helps change lives. Together, we can continue building a stronger, more supportive community. 

Mike Lacouture on Volunteering and Helping Participants Find Their Voices

This National Volunteer Month, we are proud to highlight Mike Lacouture, a dedicated JEVS volunteer whose commitment to supporting participants through mock interviews has made a lasting impact. Mike first connected with JEVS through a community partnership event and quickly found himself drawn to the organization’s mission. What started as a single opportunity soon turned into an ongoing commitment. Through mock interviews at programs like Orleans Technical College, Mike has become a familiar and trusted presence for participants preparing to enter the workforce. 

“Mock interviews help participants build skills that can change the trajectory of their lives,” Mike shared. “As a volunteer, you get to see that ‘aha moment’ when it clicks for someone and that’s what keeps me coming back.” 

For Mike, volunteering is not just about giving back; it is also deeply rewarding on a personal level. “It’s as much for me as it is for the people I’m helping,” he said. “You feel good about it.” His own experiences have shaped how he connects with participants, emphasizing growth, confidence, and the importance of communication. 

During his sessions, Mike encourages participants to reflect on their experiences and translate them into meaningful skills. He helps them see how even unrelated jobs can build a foundation for future opportunities, while building confidence and authenticity. 

He also highlights the role of connections in interviews. “Half the interview is asking, ‘Do I want to work with this person?’” Mike explained. “Once you feel calm, your personality comes through, and that’s what makes the difference.” He reminds participants that interviews are a two-way street. 

Mike also emphasizes that the sense of community makes volunteering at JEVS even more impactful. “It doesn’t feel transactional,” he said. The relationships he has built with staff and fellow volunteers have made the experience even more meaningful. 

Whether participating in mock interviews or attending JEVS events, Mike continues to show up with enthusiasm and purpose. “You don’t always see the impact right away,” he said, “but you know you’re helping shape someone’s future.” 

We are grateful for Mike’s dedication and the energy he brings to our programs. His story reflects what JEVS is all about, building community to help the community. 

Interested in making an impact? Join our community of volunteers and help JEVS participants build the skills and confidence they need to succeed. Learn more about volunteer opportunities by contacting us: https://www.jevshumanservices.org/contact/

Celebrating Women’s History Month

Each March, we celebrate Women’s History Month, a time to recognize the achievements, resilience, and contributions of women throughout history and in our communities today. The 2026 theme, “Leading the Change: Women Shaping a Sustainable Future” highlights the importance of work uplifts and empowers others, through support and opportunity.

This theme resonates with the mission of JEVS Human Services (JEVS). Our work centers on empowering individuals to achieve independence and success through education, workforce development, and vital services. Women—past and present—play an important role in shaping that mission, driving change not only within our organization but across the communities we serve.

This month, we’re proud to spotlight three remarkable women whose stories reflect the diversity, strength, and impact of JEVS staff. Each brings a unique journey, perspective, and contribution that embodies the spirit of Women’s History Month.

Providing Compassionate Community Support Services

Advocacy is important to Falone Gantt, Director of Outreach & Recruitment. Through her work in JEVS’ Home Care and Residential Services, she has connected individuals and families to essential services, helping them navigate systems, access resources, and build pathways toward stability, independence, and opportunity. Read more about Falone’s role in recruiting for home care and residential services

 

Helping Adults 55 and Older Secure their Next Job

Jacqueline Savoy has built a career in Employment and Workforce Services, guiding individuals through career transitions. As a Program Coordinator and Senior Career Coach, she supports adults 55 and older, emphasizing the importance of confidence, strategy, and personalized guidance in helping job seekers reenter the workforce and secure meaningful employment. Read more about Jacqueline’s efforts to support career coaching for mature jobseekers.

 

Building Youth Workforce Systems that Break Barriers

Miya McAfee’s experience in youth workforce development highlights how opportunity and support can open doors—not just for individuals, but for entire communities. As the Director of Youth and Young Adults for Career Connected Learning – Philadelphia (C2L-PHL), she is helping to create systems that expand access to paid, work-based learning experiences. These experiences play a foundational role in equipping young people with the tools, confidence, and support they need to shape their futures. Read more about Miya’s work in youth workforce development. 

Join JEVS in Shaping a Sustainable Future

Women’s History Month is both a celebration and a call to action. By honoring the stories of women in the JEVS community, we recognize not only how far we’ve come, but also the work that remains.

At JEVS, we remain committed to creating pathways to opportunity—ensuring that women of all backgrounds have the tools, support, and confidence to thrive. As we reflect on this month’s theme, we invite you to join us in uplifting these voices, sharing their stories, and continuing to invest with us through our programs, working toward a more equitable future.

Together, we celebrate history—and help shape what comes next.

Celebrating New Clinical Medical Assistant Graduates!

It was an exciting day as 19 students celebrated their graduation from the Clinical Medical Assistant program. Friends and family joined the graduates as they demonstrated key skills they learned during the program and received their Certificates of Completion. 

Most of the students in this class also took the exam on March 10 to earn their Certified Clinical Medical Assistant credential through the National Healthcareer Association. The class performed exceptionally well and achieved a 94 percent first time pass rate. Instructor Regina Travis, known to students as Nurse Travis, helped prepare students for the certification exam and careers in healthcare. The majority of the students in this cohort received funding through PA CareerLink, which helps individuals access training programs that lead in demand careers. 

Some graduates are currently preparing for a two-week externship through the program’s partnership with Penn Medicine. Others will begin applying for direct hire positions with healthcare employers in the region with support from the EduConnect team and local PA CareerLink offices.  

The Clinical Medical Assistant program through JEVS EduConnect prepares students for entry level roles in healthcare. Students learn essential skills such as medical terminology, taking vital signs, infection control, EKG testing, patient care, and medical office procedures. The program combines classroom learning with hands-on training, so graduates are ready to work in doctors’ offices, clinics, and hospitals. 

To learn more about our Clinical Medical Assistant program visit us at here.

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