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Get Career Support from PA CareerLink®: Tahira’s Story

After more than twenty years in healthcare, Tahira never imagined having to start over. But when illness forced her to step away from her career and relocate to Philadelphia, she suddenly found herself navigating the difficult process of rebuilding her life. 

“I lost my self-esteem, my motivation, and my focus,” she says. “It was hard to find myself again.” 

That changed when Tahira walked into PA CareerLink® at Suburban Station, operated by JEVS Human Services (JEVS), which provides comprehensive services for both jobseekers and employers.  

“They did everything they said they would,” she recalls. “They helped me with my résumé, coached me through interviews, and, most importantly, helped me regain my confidence.” 

Tahira’s progress wasn’t tied to a single moment. It was the way the team showed up for her. Louis Smith and Kendrick Payne kept her aligned with the right resources and opportunities. Jennifer Fanelli, her Workforce Advisor, helped her see her strengths again and reminded her of what she was capable of. Jahara Russell, Manager of Business and Community Services, encouraged her when she felt unsure. Together, they went above and beyond to support her. 

“That team poured into me when I didn’t have much left to give myself,” Tahira says. “Their support helped me move forward when I felt completely stuck.” 

That team poured into me when I didn’t have much left to give myself. Their support helped me move forward when I felt completely stuck.

Soon after, Tahira was offered a position with PA CareerLink®. Having seen firsthand how JEVS supports people throughout the community, she knew it was exactly where she wanted to be. 

“I felt this was where I was meant to be,” she says. 

Paying it forward as a career navigator  

Tahira now serves as a Career Navigator, helping others find the same encouragement and opportunity that helped her rebuild her career. 

“When you come to Suburban Station, you meet people who genuinely care and invest in helping you achieve your goals,” she says. “That’s what made the difference for me, and that’s what I love about it.” 

In her new role, Tahira connects job seekers to training, education, and employment resources. She helps people explore new paths and create plans that can sustain their future, both financially and personally. 

She adds that they welcome people who come in without a clear plan. “If someone feels unsure, we work together to identify their interests, strengths, and goals,” she says. “From there, we help them build skills that support long-term growth in both their career and their life.” 

Tahira’s work also focuses on awareness, especially in making sure more people know about the free resources available through PA CareerLink® and JEVS. “There’s still a lack of information out there,” she says. “If we can reach more people, we can change lives.” 

Helping others overcome barriers  

For Tahira, the most rewarding part of her job is helping participants overcome challenges. She recalls one woman she helped who was living in a shelter. 

“She needed housing, a job, education, and clothes for interviews,” Tahira says. “Our whole team came together to fast-track her through the system. Within days, she had a résumé, interview outfits, and job interviews lined up.” 

That kind of teamwork is what makes PA CareerLink® stand out, she says. “We’ll help you build a plan and move forward.” 

Support for every journey 

Looking back, Tahira admits she almost didn’t walk into PA CareerLink®. “I thought they couldn’t help someone like me because I had a degree and years of experience,” she says. “But once I came in, I realized how much they had to offer.” 

Now, she’s part of that support system herself, helping Philadelphians find confidence, opportunity, and a path forward. 

“My story is proof that no matter where you are in your journey, PA CareerLink® can meet you there,” Tahira says. “They helped me find myself again. And now, I get to help others do the same.” 

Contact PA CareerLink® to get started 

To learn more about support for jobseekers at PA CareerLink®, click this link or visit PA CareerLink® Philadelphia, Suburban Station at 1617 John F Kennedy Blvd, Suite 200, Philadelphia, PA 19103.

JEVS Care at Home services now available in Delaware

JEVS is excited to announce the roll-out of JEVS Care at Home (JCAH) services in Delaware. For the first time, JCAH’s award-winning non-medical home care services will be available to residents of the Diamond State.  

JCAH caregivers provide essential support so that aging adults and adults with disabilities can live independently at home. Caregivers help with personal care, like bathing, grooming, and dressing, and essential daily tasks, including meal preparation, light housekeeping, and laundry. 

Beverly Ward, Senior Director of Home Care, notes that JEVS is not entirely new to Delaware.  “We’ve been supporting Delaware clients for some time through our Financial Management Services (FMS) program,” Ward says.  

“FMS enables clients to self-manage all aspects of their care, from selecting and hiring a caregiver, to establishing a schedule that meets their needs and goals. FMS handles payroll and benefits and other business services.” 

JCAH’s “agency-managed” care model offers Delaware clients a second option for getting the in-home care they need through comprehensive care planning, delivery, and management. Each client receives a custom Plan of Care based on their unique needs. Clients are then matched with a highly trained staff caregiver. JCAH provides all oversight as well as coordination with other providers on the client’s care team.   

“We’re one organization,” Ward says, “but we now offer two pathways to living independently. Delaware clients can choose the one that suits them best.” 

For more information on JEVS Care at Home services in Delaware, potential clients or family members can visit jevsathome.org or call the Delaware office at 302-985-5580.  

JEVS Employee Milestone Recognition: Celebrating Years of Service and Dedication

At JEVS Human Services, some of our staff have been helping people succeed for decades. This year, we honored 31 employees who have reached 20 to 40 years of service at the Milestone Recognition Event. It was especially meaningful to see the honorees joined by their families and loved ones, celebrating their dedication together.

Liza Rodriguez, JEVS Chief Administrative Officer, speaking on behalf of CEO & President Cynthia Figueroa, highlighted the impact of their work:

Those of you here today have not only answered the call to serve, but you have remained steadfast and loyal in that calling to improve lives through the JEVS mission. Your impact can be seen across this city and beyond, through the countless lives and communities you have served. Thank you for staying on this journey.

Managers introduced each honoree and presented their awards.

Warren Akers, recognized for 35 years of service as a Direct Support Professional (DSP), reflected: “It’s been a very rewarding experience to support the individuals we serve. I treat them the way I would treat my own family members.”

Warren, who enjoys cooking, holiday decorating, and making cookies and brownies, is known for his calm and caring approach. The people he works with often ask to call him, even when he’s not working, knowing he can bring comfort and reassurance.

The importance of creating a workplace where employees can grow and thrive was also recognized. Joy Smith-Groomes, Senior VP of HR, noted: “Thank you for making JEVS a place where people want to grow, work, and stay.”

A special part of the ceremony honored the legacy of LaTanya Byrd, who worked for 25 years at Orleans Technical College. Her family joined the event to celebrate her dedication to students, colleagues, and the community. Her son spoke of her as both a mother and a leader, while her daughter recalled waiting in the car at the end of the day because LaTanya was so dedicated to her work, a story that drew chuckles from the crowd.

Following the ceremony, attendees joined a reception to celebrate the honorees and their many years of service.

Congratulations to all of this year’s milestone employees for their passion, dedication, and lasting impact on the JEVS community!

20 years of service

Kristen DePalma

Kira Dunn

Souleymane Fall

George Hall

Sharon Hollingsworth

Tahia Mills

Rosauro Nery

Vanessa Roque

Richy Thach

 

25 years of service

Kelvin Beckwith

Nolbert Brown

LaTanya Byrd, In Memoriam

Devona Denmark

Kshari Dublin

Barray Graham

Katherine Shinholster

Ranee Shipley

 

30 years of service

Helena Barnhill

Antour Hansford

Laurie Sanders

Michelle Simon

 

35 years of service

Warren Akers

Hollis Creighton

Maria Ellison

Jacobra Glenn

Richard Hewlett

Albert Hundley

 

40 years of service

Michael Bernot

Rita Starling Taylor

JEVS Employee Spotlight: Meet Kevin M.

Kevin M. is a program analyst at JEVS, which serves as the intermediary for Career Connected Learning – Philadelphia (C2L-PHL). With a background in youth program management, Kevin brings valuable experience and insight to the team, supporting efforts that connect young people with career and learning opportunities.

Here’s a closer look at Kevin’s work and what inspires him at JEVS.

Tell us a little about yourself.

I grew up in South Jersey and have been working directly with youth in Philadelphia’s non-profit sector for the last 10 years. I love traveling abroad, snorkeling, backpacking, soccer and tennis. I also have a wonderful black lap cat named Goblin.

How long have you been with JEVS?

I have been working for JEVS since April 2024.

What attracted you to your role and JEVS?

A lot of the work I had previously done centered around youth whether it was directly running programs, working in a high school, or serving in an administrative role. I knew I wanted to continue my journey providing opportunities for youth, but I also wanted to grow my career and shift more towards project management.

I had worked previously with JEVS as an external partner and knew about the high-quality programming they offered. JEVS offered me an opportunity to take on more responsibility in a project management role, and I jumped at the chance. I could tell right away that JEVS cared about their employees’ well-being and work life balance.

My co-workers are excellent people and share a similar determination to provide youth with high quality opportunities. It’s been a great experience!

What advice would you give to someone who is interested in a career in youth workforce development?

I think the most important thing is to put yourself out there and make connections.

My first job at the Philadelphia Youth Network was recruiting youth for summer employment opportunities. When the role ended, the experience opened doors for me to work in youth programming and allowed me to grow my career.

I would also recommend taking roles that require running youth programs. It will help you understand operational complexities and become a more well-rounded program analyst. Lastly, be patient, flexible, and curious. And plan to use Microsoft Excel a lot!

JEVS in Action: Supporting Philadelphia’s Nonprofit Sector  

Ensuring the sustainability of the region’s nonprofit sector is vital to the communities we serve. JEVS Human Services is working with partners to support and strengthen nonprofits, many of whom are experiencing both increased demand for services and shrinkage of government resources due to the federal government shut down and PA state budget impasse. In these challenging times, working together to ensure our communities remain supported is critical! 

Two recent gatherings highlighted these efforts. These events demonstrated the commitment of JEVS and many nonprofits to advancing solutions, building partnerships, and creating lasting impact.  

The first was a Nonprofit Growth Workshop co-hosted by Philadelphia City Councilmembers Jeffery Young Jr. and Kendra Brooks. JEVS CEO Cynthia Figueroa was among several local officials joining in a discussion of the challenges facing the nonprofit sector. The workshop, titled “From Idea to Impact” focused on how collaboration among nonprofits, local government, and community partners can drive meaningful change.  

Cynthia also took part in a panel discussion hosted in Philadelphia by a national group, the Nonprofit Finance Fund. She shared that as the nonprofit sector faces the turbulence of contemporary challenges, JEVS “is providing vetted, credible information and creating opportunities to access policy experts, other nonprofit leaders, and legislators.”   

Cynthia also shared insights from the Nonprofit Leaders Group (NPLG). The NPLG, founded in January 2025, ensures that nonprofit organizations in this region remain informed and prepared to navigate an evolving fiscal and political landscape.  

JEVS is thankful for these partnerships, which create a shared sense of community. They remind us that approaching challenges with strategy, collaboration and vision can transform lives and strengthen communities. As Cynthia put it, it is an honor “to share the stage with partners leading collaborative, inspirational work.” 

Congrats, JEVS Direct Support Professionals (DSPs), on your achievements!

By JEVS Staff

Congratulations to JEVS Direct Support Professionals (DSPs) on their DSP I, DSP II, and DSP III certifications! These certification courses test how a DSP responds to different situations. At JEVS, many DSPs complete additional training to gain these certifications. JEVS DSPs go beyond caregiving and manage many responsibilities. 

DSPs do many important things to support people every day. They help with daily tasks like getting dressed, eating, and cleaning. They provide support for going to appointments and taking medication. DSPs also organize rides for outings and activities, and they encourage being part of the community. They are there 24/7 to support individuals, making sure they feel safe and respected while maintaining their independence. 

Congratulations to these DSPs on achieving their certifications!

DSP – I Certification 

Nicole Bell
Tanya Brown
Felicia Coley
Itallia Merriweather
Kristan Samuels

DSP – II Certification 

Warren Akers
Erica Bantum
Michael Barnett
Jamar Clark
Ngozi (Jane) Odor

DSP – III Certification 

Luis Santos Barreto
James Hunt
Karen Jones
Chinyere Mbah
Gianna McCallough
Naiya Messam
Elizabeth Oglesby
Robin Weaver-Olabode
Faith Oyugi
Temika Pearson
Jennie Redman
Rosemary ThankGod
Iesha Thompson
Rabi Umoru
Barbara Williams
Nikkia Williams

Become a Direct Support Professional at JEVS!

Our Direct Support Professionals (DSPs) are an essential part of providing care and independence for JEVS clients with disabilities. Join the JEVS team as a DSP and choose from full-time, part-time, or weekend shifts. Click here to learn more.

A JEVS Center for New Americans (CNA) Story: Belona M.

In 2024, Belona M. arrived in the United States with her young family. She faced many challenges, including adjusting to a new country, learning English, and caring for her children. Belona M. was referred to JEVS Center for New Americans (CNA) for employment and training support.

Through our program, she received case management, ESL classes, and ongoing guidance. After working hard to prepare for the job market, she was ready to take her next step. Only a few months after giving birth, she interviewed at a local company. She impressed the employer, and they hired her for a full-time position with good pay and benefits.

She often shares her gratitude for the support she received, especially for the help provided in her own language and for the encouragement that kept her moving forward. Her success is one of many examples of how determination, paired with the right support, can help someone overcome barriers and build a new, independent life.

Click here to learn more about JEVS Center for New Americans.

A JEVS Center for New Americans (CNA) Story: Roman S.

In 2022, Roman S. came to the United States with his family to begin a new life. He had just graduated from high school and had no work experience. Even though everything was unfamiliar, he knew he needed to take steps to build his future. He reached out to JEVS for help, showing courage and determination.

With our support, he got an interview at a factory. During the meeting, he paid close attention, asked good questions, and showed that he was ready to learn. The company decided to give him a chance, and he quickly proved himself through hard work and responsibility.

At the same time, he worked on improving his English, earned his driver’s license, and became more independent. Today, he continues to do well at his job. His story shows how determination and support can help someone succeed, even when starting over in a new country.

Celebrating DSP Recognition Week: A Conversation with Joseph

Direct Support Professionals (DSPs) play a critical role in providing whole life support for individuals with disabilities. During DSP Recognition Week, we honor the dedication, compassion, and hard work of DSPs like Joseph, who works with JEVS Community Living and Home Supports in the Philadelphia area.

Please tell us a bit about yourself.

I’ve been a DSP for three years. I was new to the field and came into it looking for a change of career after 14 years in HVAC. I’ve always liked to give back and help others, so I wanted to see where I could help people on the daily. I struck out on faith and fell in love with this job. I love what I do—the work we put in and the progress we see has truly been amazing.

Tell us about the career path that led you to be a DSP.

I started after 2023 as a floater DSP, assisting at different residential houses. A senior director asked me to come on full time because I had a good rapport, and we’ve been building since then. I was new to this field and kept learning every day. I moved up because I’m good at connecting and bonding, and I use what I learn in life to help the people I support. Now I’m a team lead. I don’t see this as just a work atmosphere—it’s more like a family.

Please tell us what you find to be the most rewarding about your work and why.

I get joy from seeing the progress people make. I started with one consumer who was really closed off—wouldn’t interact with staff or family. We worked with his mom and his therapist, set daily goals, and now he’s completely a different person. He’s able to talk with people, has a job, and uses what he’s learned in the house in the real world. It’s not always easy, but when you see the end results, it’s all worth it.

I love the one-on-one work, being able to help someone build their strengths, and seeing the work we put in pay off. I feel like I’m here to provide support, not just cleaning or cooking, but working on skills they can use in life. I love building that family atmosphere, making it feel as much like home as possible, doing things like shooting hoops, taking dinner walks, caring for their dog*, or having movie days. Watching the people I support grow and become more independent—that’s why I love my job.

*Joseph supported his clients in volunteering at animal shelters and requested approval for them to get a pet after seeing how much they enjoyed caring for animals. Now he empowers them to walk, feed, and care for their dog. It’s one of the ways he has helped them be active participants in creating a home and a place of belonging.

Can you tell us about a client or person you’ve encountered in your work who has inspired you? How were they inspiring?

One who works at a local store has been inspiring. Supporting another in reading and building skills shows how much progress someone can make when you build around their interests and incorporate goals into what they love. It’s amazing to see them get out in the community, volunteer, or just enjoy everyday things. That growth inspires me—it shows that patience and building relationships really work.

What advice do you have for someone who is considering becoming a DSP?

You have to be open to relationship building and have patience. Dive into getting to know the individual. Don’t just read the notes on paper—get to know the person for yourself. You have to be open-minded and willing to work as part of a team. Be solution-based and stay focused on the purpose—we’re here for them to make life as fulfilling as possible. This is not babysitting—they can feel when someone is genuinely there for them. Treat them as a human being.

Start building trust, give them the tools to succeed, and involve them in decisions. Everyone’s different—one person might be older, another younger; one might have family support, another none at all. You have to be willing to put in the work and be invested. You can’t see this as a job; you have to come in ready to help someone grow. Keep moving toward the goal, tackle one problem at a time, and celebrate the progress along the way.

I never see myself doing anything else. I love the one-on-one work, the relationships, and the growth I get to witness every day. This is my calling.

Learn more about being a DSP.

Interested in making a difference like Joseph? Learn more about the responsibilities and rewards of working as a DSP.

Celebrating JEVS Diversion & Re-entry Program Graduates

We are proud to celebrate the graduation of nine students from The Choice Is Yours (TCY), a JEVS Diversion and Re-entry program. Each graduate has shown resilience, commitment, and growth.

About TCY

JEVS Diversion and Re-entry programs help participants gain independence and make positive life changes. The program is for people charged with their first nonviolent drug-related offense who might otherwise face time in prison. Instead of incarceration, participants receive mentoring to continue their education, plan for a career, and take part in community service. Those who complete the program may have their criminal records cleared, opening doors to new opportunities and reducing the risk of future legal challenges.

Honoring Our Supporters

This program would not be possible without the Honorable Judge Charles Hayden and Leonard Ross. Their leadership and advocacy have helped participants thrive. They received plaques recognizing their long-term support of TCY and its participants.

From left, Leonard Ross, Nigel Bowie, and the Honorable Judge Charles Hayden.

Recognizing Our Staff

Behind every graduate is a team of caring, committed staff. We are grateful for their guidance, mentorship, and support.

We were especially proud to see their work highlighted by the community—KYW Newsradio spoke with two JEVS staff members about the program and its success. Click here to listen.

Acknowledging Our Graduates

Each of our nine graduates has worked hard to earn their high school diplomas, overcoming many challenges along the way. From academic achievements to gaining job skills and life skills, their accomplishments show what is possible when people receive support and opportunities.

Their success also reflects the leadership of Nigel Bowie, Executive Director of Diversion and Re-entry Services, and the dedication of Dr. Alberta Lloyd, a longtime instructor whose guidance has made a lasting impact on so many students.

Looking Ahead

Graduation is an important milestone that opens doors to further education and career opportunities. With the support of TCY, graduates can continue gaining independence and building a more secure future.

Click here to learn more about JEVS Diversion and Re-entry programs and services.

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